Terms and Conditions

TERMS


GENERAL INFORMATION

Legal name: Skaven Denmark / Retro Furniture Gallery
company: Sole Proprietorship
CVR No .: 37580791
Firm address: Østerbyvej 16, Vostrup, 6880 Tarm, Denmark
Email: info@retrogalleri.com
sales@monocreativity.com
Phone: +45 502 38 127


PAYMENT


SKAVEN DENMARK receives payment with Dankort / VISA-Dankort, VISA, VISA Electron, Mastercard and MOBILE PAY. Payment will only be charged to your account when the item is shipped.

All amounts are in Danish kroner and incl. VAT.

SKAVEN DENMARK uses an approved payment server that encrypts all your card information with SSL (Secure Socket Layer) protocol. This means that you cannot read your information.

MOBILE PAY NUMBER is ( 81846 ) 


DELIVERY

MoNo Creativity delivers on all weekdays.

- Tables 3-8 weeks

- Armchairs 3-8 weeks

- Delivery costs are calculated at checkout.

- In some cases, shipping may take a little longer. Customers can receive a message via text message or email.

ORDER UPDATES THROUGH SMS OR FACEBOOK MESSENGER

Please log in via Facebook and click the "Send to Messenger" button to receive order updates via Facebook Messenger.
By clicking the "Send to Messenger" button, you allow our store to send you information about your orders via Facebook Messenger. You will receive order receipts, payment confirmations and shipping notices. We will not send you any advertising or third party offers through this channel. We will not request or store any of your personal information. You can unsubscribe at any time.

WARRANTY

2 is granted a year of warranty under the Purchase Act. 

The complaint does not apply to errors or damage caused by incorrect operation of the product / service.

SKAVEN DENMARK will cover return costs to a reasonable extent.


ON RETURN


The court's inquiry and complaints are sent to:

Skaven Denmark

Østerbyvej 16, Vostrup
6880 Intestine

tel. + 4550238127

sales@monocreativity.com

info@retrogalleri.com


REFUND


If there is a refund, please send us your bank details so that we can transfer the agreed amount.


CANCELLATION


14 days full returns are granted on items purchased in our Webshop.
The period is counted from the day you receive the order.

You will have to pay return costs yourself.

Cancellation must be notified to us no later than 14 after the purchase and from the cancellation you must return within 14 days after the shipment.

The notification must be given per. email at info@skavendanmark.com. In the notice you must clearly indicate to us that you wish to exercise your right of withdrawal. You can also choose to use our standard cancellation form and send by return.
You can find it here (withdrawal form)


THE STATE OF THE GOOD WHEN YOU SEND IT RETURN


You are only liable for any deterioration in the value of the product due to handling other than what is necessary to determine the nature, properties and manner of operation of the product. In other words - you can try the item in the same way as if you tried it in a physical store.

If the item is tried in addition to what is described above, we consider it used, which means that upon cancellation of the purchase you will only receive part or none of the purchase amount, depending on the trade value of the item.

In order to receive the full purchase amount, you must do the same as you can in a physical store. You may try the item, but do not use it for real use.